PRIVACY POLICY
Last Updated: September 3, 2026
Nexora Coatings Pvt. Ltd. (“Nexora Coatings”, “Nexora”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains how we collect, use, store, protect and otherwise process personal information when you visit or use our website, submit an enquiry, contact us, request information, or download technical resources such as Technical Data Sheets (TDS), brochures and other product-related documents. By accessing or using our website or submitting your information through the website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect the following information.
1.1 Information Submitted Through Enquiry or Contact Forms
When you contact us or submit an enquiry through our website, we may collect information such as:
- Full Name
- Email Address
- Phone Number
- Company Name
- Nature of enquiry
- Product or technical requirements
- Any other information voluntarily provided by you in your enquiry or message
1.2 Information Collected for TDS and Technical Resource Downloads
Certain technical resources available on our website, including Technical Data Sheets (TDS), brochures, product literature and other downloadable documents, may require you to provide certain information before accessing or downloading the resource.
For such downloads, we may collect:
- Full Name
- Company Name
- Email Address
- Phone Number
This information is collected to provide access to the requested technical resource and for the purposes described in this Privacy Policy.
1.3 Automatically Collected Information
When you visit our website, certain basic technical information may be collected automatically by the website, hosting infrastructure or security systems.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Basic technical and security information
Such information may be used for website operation, security, troubleshooting and maintaining the proper functioning of the website.
2. How We Use Your Information
We may use the information collected through our website for purposes including:
- Responding to your enquiries and requests;
- Providing requested product or technical information;
- Providing access to TDS and other technical resources;
- Understanding your technical, product or business requirements;
- Communicating with you regarding your enquiry;
- Providing quotations or further information where requested;
- Providing technical assistance or support;
- Improving our website, services and technical resources;
- Maintaining website security and preventing misuse;
- Maintaining appropriate business and communication records;
- Complying with applicable legal and regulatory requirements; and
- Communicating with you regarding our products or services where appropriate and permitted by applicable law.
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent where required by applicable law.
3. TDS and Technical Resource Downloads
Nexora may make certain technical documents available through its website, including:
- Technical Data Sheets (TDS);
- Product brochures;
- Product literature;
- Application information;
- Technical guides; and
- Other technical or product-related documents.
To access certain resources, we may require you to provide:
Full Name, Company Name, Email Address and Phone Number.
We collect this information primarily to:
- Provide access to the requested document;
- Understand the business or technical context of the request;
- Respond to related product or technical enquiries;
- Provide technical assistance where appropriate;
- Improve our technical resources and services; and
- Maintain appropriate records of technical-resource requests.
Downloading a TDS or other technical document does not by itself constitute acceptance of a quotation, purchase order, commercial agreement, warranty or other contractual commitment.
Technical documents may be revised or updated from time to time. Users should ensure that they are referring to the latest applicable version of the relevant document.
4. Communication With You
If you submit an enquiry, request technical information or download a technical resource, Nexora may contact you in relation to that request.
We may contact you to:
- Clarify your requirements;
- Provide requested information;
- Respond to a technical enquiry;
- Discuss a product or application requirement;
- Provide assistance regarding a downloaded technical resource; or
- Respond to a commercial enquiry.
Where applicable law requires consent for promotional or marketing communications, such communications will be made only where the appropriate consent or other lawful basis exists. You may request that we stop sending promotional communications to you.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies that are necessary for the proper functioning, security and basic operation of the website.
These technologies may help the website:
- Function properly;
- Maintain security;
- Remember certain technical preferences; and
- Provide essential website functionality.
Nexora does not currently operate a separate analytics-cookie consent mechanism on its website. If our use of cookies or similar technologies changes materially in the future, we may update this Privacy Policy and implement any additional notices or consent mechanisms that may be required under applicable law.
6. Website Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should avoid submitting confidential or highly sensitive information through general website enquiry forms unless specifically requested by Nexora.
7. Sharing of Personal Information
We do not sell or rent your personal information.
We may share personal information where reasonably necessary with:
- Employees or authorised representatives of Nexora;
- Service providers supporting our website, hosting, IT, email or security infrastructure;
- Professional advisers or service providers where necessary;
- Government authorities, regulators or law-enforcement agencies where required by applicable law; or
- Other parties where disclosure is necessary to protect our legal rights, property, security or legitimate business interests.
Third-party service providers handling personal information on our behalf may be required to maintain appropriate confidentiality and security measures.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services.
These third-party websites operate independently and may have their own privacy policies and terms of use.
Nexora is not responsible for the privacy practices, content, security or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before submitting personal information to it.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to enquiries;
- Providing requested information or services;
- Maintaining business records;
- Complying with legal and regulatory requirements;
- Resolving disputes; and
- Protecting our legal rights and legitimate business interests.
The period for which information is retained may vary depending on the nature of the information, the purpose for which it was collected, our relationship with you, applicable legal requirements and legitimate business requirements. When personal information is no longer required, we may securely delete, destroy or anonymise it, subject to applicable legal requirements.
10. Your Rights and Choices
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request information regarding the processing of your personal information;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal information where applicable;
- Withdraw consent where processing is based on consent;
- Raise a complaint regarding the handling of your personal information; and
- Exercise other rights available under applicable data-protection laws.
Requests may be submitted using the contact details provided in this Privacy Policy. We may need to verify your identity before processing certain requests.
11. Children’s Privacy
Our website and services are intended primarily for businesses, professionals and other adult users.
We do not knowingly seek to collect personal information from children through our website.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
12. International Transfer of Information
Depending on the service providers used to operate our website or business systems, personal information may potentially be processed or stored in locations outside your state or country. Where such processing or transfer occurs, Nexora will take reasonable steps to handle personal information in accordance with applicable laws and appropriate contractual or security requirements.
13. Changes to This Privacy Policy
Nexora may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable legal requirements.
When we make changes, we may update the “Last Updated” date shown at the beginning of this Privacy Policy. We encourage visitors to review this page periodically.
14. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Nexora Coatings Pvt. Ltd.
Email: info@nexoracoatings.com
Registered Office:
C-804/B Ganesh Meridian,
Opp. Gujarat High Court, Sola,
Ahmedabad, Gujarat, India – 380060
Corporate Office:
1001, Silver Radiance 4,
Sarkhej – Gandhinagar Highway,
Near Agarwal Mall, Sola,
Ahmedabad, Gujarat, India – 380060
Website: www.nexoracoatings.com